Policies

We want everyone to enjoy their stay here at Mountain Lake Camping Resort. With that in mind, please read and follow the below guidelines. Any concerns you have with these guidelines or if you have any questions that you cannot find the answers to below, please call the office and a staff member will assist you.

Marijuana and other recreational drugs are illegal in the State of NH and prohibited to be used in or brought onto the park grounds.

Please do not wash RVs, cars, trucks or other vehicles at your space. We are on a well system that requires water to be monitored.

Bicycles are allowed to be ridden on the roads only.  Do not ride through unoccupied sites nor on any landscaping.  Gas-powered boats are not allowed on the lake. Scooters and ATV’s are not allowed to be ridden on campground roads.

All Gift Card sales are non-refundable.

You’re coming camping in nature. There are trees, bugs, animals, heat, cold, rain, sun, wind, pollen and a whole host of other natural phenomena that we can’t control. Use your best judgment on what to bring for a pleasurable camping experience. Be prepared and take into account our Cancellation and Change policies as you plan your trip.

Although we’re proud of the place we have created and think everyone will have a great time, we do reserve the right to refuse service to anyone and will not be responsible for accidents, injuries or loss of property of any kind. Keep your stuff secure, be aware of your environment, be a good steward of the forest. By making your reservation, you acknowledge and agree to these terms.

Firewood & Campfires: The ONLY type of firewood we allow into the campground is Certified Kiln Dried Firewood. Even if you purchase wood within the state of NH, it does not make the wood free from invasive bugs that threaten the existence of our beautiful trees at our campground. For that reason alone, we only permit Certified Kiln Dried Firewood. Bringing any other wood into the campground will result in your reservation being canceled without a refund. All the wood that you bring in is checked by our staff. Please bring your receipt showing the purchase of your Certified Kiln Dried Firewood into the office upon check-in. We do sell Certified Kiln Dried Firewood in our camp store.

Fires need to be extinguished by midnight.

We are in an area with many trees and shrubs. Please keep your camp fires low. Bonfire type fires are not permitted at any time in any area of the campground. Fireworks and sparklers are prohibited in the park.

We try to keep our trees healthy and plentiful. Please do not break off branches from trees whether they appear dead or not. We sell fire starters in the store to help you start your fires easily.

Check-In/Check-Out: Please plan your travels accordingly so you’re not disappointed if we can’t accommodate you early or late.

Campsite and Tipi customers are able to check-in between 2 PM and 8 PM. Check-out is 11 AM.

Cabins and Yurt customers are able to check-in between 3 PM and 8 PM. Check-out is 11 AM.

If you would like a late check-out to use our pool, lake or other facilities a little bit longer, please be advised that prior approval from the office and a half-day rate does need to be paid before extended hours are allowed. If no one is checking in on your site, we will be able to let you stay on your site. If someone is checking in on your site, you will have to leave the site/cabin by 11 AM and we will show you where to park for the extra time you are staying here with us and give you an appropriate car tag. Staying past 11:00 AM without office approval and paying the fee is prohibited.

Cancellations and Changes: Cancellations or changes must be made via phone and you must provide your reservation confirmation number at that time. We do not accept email cancellations. We cannot give refunds due to weather conditions nor do we refund once you have checked in.

All reservations are subject to a $15.00 standard cancellation fee from the time of booking until the cancellation window closes, at which time the reservation becomes non-refundable and non-changeable. If you made your reservation a year in advance, the standard cancellation fee is $35.00.

All date changes must be made 21 days prior to arrival date in order to receive a full refund. A date change must be made within the same calendar year. Date changes made less than a 21 day notice will be subjected to cancellation and a new reservation will need to be made.

Cancellations done at least 21 days prior to arrival date will receive a full refund minus the standard cancellation fee. Date changes made at least 21 days prior to arrival date will not be charged a fee.

Notice of cancellation or date changes made at least 14 days prior to arrival date will receive a 50% refund of all monies paid.

Notice of cancellation less than 14 days prior to arrival will not receive any refund. Date changes are not allowed less than 14 days prior to arrival. If you do cancel less than the 14 days and we are able to rent your site to another family, we may be able to refund you a partial payment.

Your reservation will be cancelled if you do not arrive on the first night of your reservation date. If you decide to arrive the following day instead, please call the office and let us know ahead of time.

Quiet Hours: Although we think listening to the wildlife, walking around in nature and conversing with fellow campers offers plenty of entertainment, you may want to listen to music or watch an outdoor TV at your site. Please keep in mind that your neighbors may not want to listen in, so keep programming and volume appropriate so that it does not disturb neighboring campers and must be turned off by 10:30 when Quiet Hours begin.

Radios are a bit harder to keep low so we ask that all radios are not played outside.

Our quiet hours are from 10:30 PM to 7:30 AM. Please limit sound and light to your own site during this time. This can be really hard for some individuals who are accustomed to a lot of ambient noise and light in the evening. In all seriousness, you may have to whisper to keep your voice quiet at night. We strictly enforce these hours so all campers can enjoy their stay. 

Bicycles:  None motorized bicycles are allowed to be ridden on our roads only.  Do not ride through unoccupied sites or on landscaping anywhere in the campground.

Pets: There is no fee for bringing your pets with you. Our only restricted breed is Pittbull.

Pets are not allowed in or at cabin, yurt or tipi sites. Pets are not allowed in any buildings, at the playground, in the pool area, restrooms or at the beach. Please bring a copy of your pets’ Rabies vaccination papers to show at check-in. Please be advised that Pitt Bulls are not allowed.

Pets must be on a leash at all times while on the site and off. Children under the age of 13 years old are not allowed to walk dogs.

Dogs are not allowed to be left outside alone. Someone needs to be at the site with the pet at all times. Pets are not allowed to be crated and left in a tent nor are they allowed to be locked in an unoccupied vehicle for any length of time.

Please be considerate of other campers as well as those that are renting your site after you by cleaning up after your dog. If you do not clean up after your dog, you will be asked to leave the campground. If you do not have any bags to clean up after your dog, please see the office and we will provide you with some.

If you are leaving for the day and not bringing your pet with you, please make sure your pet is inside your camper before you leave and the proper temperature is available for him/her while you are gone.

Please make sure the office has your cell phone number in case we need to reach you due to an emergency. If your pet does not handle being alone well and will bark excessively while you are gone, please do not leave your dog behind.

Your visitors are not allowed to bring their pets to the campground.

Visitors: We are focused on the enjoyment of our facility by all of our registered campers. Some of our registered campers would like to have guests come and visit them during their stay. Our goal is to support this without impacting the experience of other campers. Keep in mind that only registered campers can use our facilities. If your friends or family members want to come swimming, join you for dinner or just relax with you for the day, please pre-register them at the office before they arrive.

All visitors must check-in at the office, pay the visitor fee and obtain a visitor’s car pass.

If your visitor is just stopping by for a quick hello, the visitor fee still applies but will be reimbursed if less than a 20-minute visit. Please ask the office staff for details.

Day visitors are $10 per person (children 3 and younger are free) and are welcome to visit with you from 10:00 AM until 9:30 PM.

Overnight visitors are $15 per person (children 3 and younger are free) and are welcome for the night and up until 11:00AM the following morning.

Mountain Lake Camping Resort reserves the right to not allow guests for any reason. Any behavior of a guest that violates our campground policies may result in the guest(s) and/or registered camper(s) being asked to leave without a refund.

Heated Pool and Water Slides: The Mountain Lake Camping Resort heated pool and water slides are for registered campers only, sorry no day-use passes.

Children under 15 years of age are not permitted in the pool area without a parent or guardian that is 21 years or older. Please click here for the complete pool area and water slide guidelines.

The pool is seasonal and open starting Memorial Day Weekend through Labor Day Weekend and closes for the winter the day after Labor Day.

The hours of operation of the pool and waterslides vary during May and June. The hours of operation in July and August are 10:00 AM until 8:00 PM.

There is no lifeguard on duty at any time.

Check out of the campground is 11:00 AM, this includes the pool and the other areas of the campground. For information on how to stay after check-out time to enjoy the amenities, please click here.

If you are under the influence of alcohol, being in the pool area or water slides area is prohibited.

Rafts, tubes, and ball-playing are not allowed in the pool area but can be enjoyed in our lake.

Maximum Occupancy: All sites, cabins, yurt, and tipi are allowed up to four adults and their children (under the age of 18). The base rate includes up to two adults with the first three children under the age of 18 free. Extra persons are an extra fee.

If you are bringing an RV and you would like to put a small tent on your site as well, there is no extra fee applied.

Reservations:  If you cannot check-in during the designated times, please make arrangements to arrive the following morning.  So that other campers enjoy the quietness of the evening without having headlights and RV or tent site setups noises echo throughout the campground, we do not allow customers to check-in after the office closes.

We allow future reservations to be made one year from the current day.  If reserving for the following camping season, we require a non-refundable deposit of $35.00.

We typically do not allow one night stays, however, there are times when we have plenty of sites available or we can fit you in between reservations.  Call the office at 603.788.4509 and we can try to help you find a site for that one night.

We reserve the right to change your site if necessary.  It is rare but there can be an occasion of water or electrical issue on a site.  We would contact you ahead of time to let you know that we changed your site to a comparable site.

Alcohol: When walking around grounds, all alcohol must be discreetly covered. Drunkenness will not be tolerated at any time. Do not drive any vehicles for any length of time or distance when you are under the influence of alcohol.

Lake Swimming, Boating and Fishing: Fishing and swimming is permitted in the lake from dusk to dawn and done at your own risk. There is no lifeguard on duty at any time.

Our lake is a warm water lake. We have Perch, Pickerel, Sunfish, Bass, Bluegill and other warm-water species. We allow catch and release only. Please be responsible for your fishing equipment, tackle and fish caught.

Fishing is permitted only from our designated fishing dock. To obtain a fishing license for the day or longer, please visit the NH Fish and Game Department.

Peddle boats, canoes, and kayaks are available for rental. If you would like to bring your own small boat for fishing, we allow electric motors only. We do not have boat slips for you to dock your own boat so you will be required to keep it at your site when not in use.