Policies

We want everyone to enjoy their stay here at Mountain Lake Camping Resort. With that in mind, please read and follow the below guidelines. Any concerns you have with these guidelines or if you have any questions that you cannot find the answers to below, please call the office and a staff member will assist you.

Check-In/Check-Out: Please plan your travels accordingly so you’re not disappointed if we can’t accommodate you for early or late arrival.  If you cannot check-in during the designated times, please make arrangements to arrive the following morning.  So that other campers enjoy the quietness of the evening without having headlights and RV or tent site setups noises echo throughout the campground, we do not allow customers to check-in after the office closes.

Cabin, Tipi and Yurt check-in is between 3 PM and 8 PM only. Check-out is 10 AM.

Site check-in is between 3 PM and 8 PM. Check-out is 11 AM.

EARLY CHECK IN OR LATE CHECK OUT FOR RV CUSTOMERS – We do not have overflow RV parking.  Therefore, please do not arrive early without prior approval and instructions from office or we will have to turn you away until your site is ready.  If your site happens to be available, the following early check in  fees apply: arrival between 1 PM and 3 PM is $40 or arrival before 1 PM is $75.  We cannot offer late check out for RV customers unless it is during our off season which is before Memorial Day Weekend or after Labor Day Weekend, please get prior approval and instructions from office.

EARLY CHECK IN OR LATE CHECK OUT FOR TENT CUSTOMERS –  The following early check in fees apply: arrival between 1 PM and 3 PM is $40 or arrival before 1 PM is $75.  If your site is not available, you can use the facilities until it is ready.  Late check out has a fee of $40 and it allows you to use our facilities until 3 PM.  Staying past 11:00 AM without prior office approval is prohibited and can result in termination of future reservations.  You would need to be completely off your site by 11 AM but we will give you a late check out car pass and instructions.

EARLY CHECK IN OR LATE CHECK OUT FOR CABIN/YURT/TIPI CUSTOMERS –  The following early check in fees apply: arrival between 1 PM and 3 PM is $40 or arrival before 1 PM is $75.  If your cabin, yurt or tipi is not available, you can use the facilities until it is ready.   We can offer you late check out with prior office approval.  You would need to be completely off your site by 10AM but we will give you a late check out car pass and instructions.  Late check out has a fee of $40 and it allows you to use our facilities until 3 PM.  Staying past 10:00 AM without prior office approval is prohibited and can result in termination of future reservations.

Please leave your cabin and site the way it was upon check in, free of litter inside and outside.  Any extra cleaning with result in a $25 fee that will be charged to your credit card on file.   Cabin, yurt and tipi rentals: A $100.00 hold will be placed on your credit card at the time of check in and will be credited back to your credit card once management has inspected the cabin, yurt or tipi for damages after you check out.

Cancellations and Changes: Cancellations can be made via our online reservation portal or via phone. Changes to your site number or your arrival or departure date must be done via phone only.  If you cancel via phone, you must provide your reservation confirmation number at that time. We do not accept cancellation or changes via email. We cannot give refunds due to weather conditions nor do we refund once you have checked in or for early departure.  If  you need to change your current reservation dates or site number, do not make a new reservation online or you will be charged a $35 fee if you use our online portal to cancel and make a new reservation with the new dates or site.

All reservations are subject to a $35.00 standard cancellation fee from the time of booking until the cancellation window closes, at which time the reservation becomes non-refundable and non-changeable.  Cancellations done at least 21 days prior to arrival date will receive a full refund minus the standard cancellation fee.  Cancellations done at least 14 days prior to arrival date will receive a 50% refund of all monies paid.  Cancellations done less than 14 days prior to arrival are non refundable.  However, if we are able to re-rent your site to another family, we may be able to refund you a partial payment.

All date or site changes must be made at least 21 days prior to arrival date.   We cannot move your dates to the following year.  Date or site changes made less than a 21 day notice will be subjected to cancellation and loss of full or partial deposit and then a new reservation will need to be made.

Your reservation will be cancelled if you do not arrive on the first night of your reservation date. If you decide to arrive the following day instead, please call the office and let us know ahead of time.

Firewood & Campfires: The ONLY type of firewood we allow into the campground is Certified Kiln Dried Firewood. Even if you purchase wood within the state of NH, it does not make the wood free from invasive bugs that threaten the existence of our beautiful trees at our campground. For that reason alone, we only permit Certified Kiln Dried Firewood. Bringing any other wood into the campground will result in your reservation being canceled without a refund. All the wood that you bring in is checked by our staff. Please bring your receipt showing the purchase of your Certified Kiln Dried Firewood into the office upon check-in. We do sell Certified Kiln Dried Firewood in our camp store.

Fires need to be extinguished by midnight.

We are in an area with many trees and shrubs. Please keep your camp fires low. Bonfire type fires are not permitted at any time in any area of the campground. Fireworks and sparklers are prohibited in the park.

We try to keep our trees healthy and plentiful. Please do not break off branches from trees whether they appear dead or not. We sell fire starters in the store to help you start your fires easily.

Quiet Hours: Although we think listening to the wildlife, walking around in nature and conversing with fellow campers offers plenty of entertainment, you may want to listen to music or watch an outdoor TV at your site. Please keep in mind that your neighbors may not want to listen in, so keep programming and volume appropriate so that it does not disturb neighboring campers and must be turned off by 10:30 when Quiet Hours begin.

Radios are a bit harder to keep low so we ask that all radios are not played outside.

Our quiet hours are from 10:30 PM to 7:30 AM. Please limit sound and light to your own site during this time. This can be really hard for some individuals who are accustomed to a lot of ambient noise and light in the evening. In all seriousness, you may have to whisper to keep your voice quiet at night. We strictly enforce these hours so all campers can enjoy their stay. 

Pets: There is no fee for bringing your pets with you. Our only restricted breed is Pittbull.

Pets are not allowed in or at cabin, yurt or tipi sites. Pets are not allowed in any buildings, at the playground, in the pool area, restrooms or at the beach. Please bring a copy of your pets’ Rabies vaccination papers to show at check-in. Please be advised that Pitt Bulls are not allowed.

Pets must be on a leash at all times while on the site and off. Children under the age of 13 years old are not allowed to walk dogs.

Dogs are not allowed to be left outside alone. Someone needs to be at the site with the pet at all times. Pets are not allowed to be crated and left in a tent nor are they allowed to be locked in an unoccupied vehicle for any length of time.

Please be considerate of other campers as well as those that are renting your site after you by cleaning up after your dog. If you do not clean up after your dog, you will be asked to leave the campground.  A cleaning fee will be charged if dog poop is found on your site after you have check out.  If you do not have any bags to clean up after your dog, please see the office and we will provide you with some.

If you are leaving for the day and not bringing your pet with you, please make sure your pet is inside your camper before you leave and the proper temperature is available for him/her while you are gone.

Please make sure the office has your cell phone number in case we need to reach you due to an emergency. If your pet does not handle being alone well and will bark excessively while you are gone, please do not leave your dog behind.

Your visitors are NOT allowed to bring their pets to the campground.

Visitors: We are focused on the enjoyment of our facility by all of our registered campers. Some of our registered campers would like to have guests come and visit them during their stay. Our goal is to support this without impacting the experience of other campers. Keep in mind that only registered campers can use our facilities. If your friends or family members want to come swimming, join you for dinner or just relax with you for the day, please pre-register them at the office before they arrive.

All visitors MUST be registered by you ahead of time with payment of fees arranged and car passes obtained.  Unregistered visitors will NOT be permitted into the park.  Visitors are NOT allowed to bring pets during their visit.

If your visitor is just stopping by for a quick hello, the visitor fee still applies but will be reimbursed if less than a 30-minute visit. Please ask the office staff for details.

Day visitors are $10 per person (children 3 and younger are free) and are welcome to visit with you from 10:00 AM until 8:00 PM.

Overnight visitors are $15 per person (children 3 and younger are free) and are welcome for the night and up until 11:00AM the following morning.

Mountain Lake Camping Resort reserves the right to not allow guests for any reason. Any behavior of a guest that violates our campground policies may result in the guest(s) and/or registered camper(s) being asked to leave without a refund.

Heated Pool and Water Slides: The Mountain Lake Camping Resort heated pool and water slides are for registered campers only, sorry no day-use passes.  The pool is seasonal and opens on Memorial Day Weekend through Labor Day Weekend and closes for the winter on Labor Day.  The hours of operation of the pool and water slides vary during May and June. The hours of operation in July and August are 10:00 AM until 8:00 PM.  There is no lifeguard on duty at any time.

Pool Area rules:  Children under 15 years of age are not permitted in the pool area without a parent or guardian that is 21 years or older.  No glass or food allowed in pool area.  No rafts or ball playing permitted.  No drinking beverages while in the pool.  All beverages need be kept by your lounge chair.

Water Slide rules:  These are speed slides.  Your child should be comfortable with laying on his/her back while going down the slides.  Sitting up in the slides is not recommended.  Arm floats, swim vests or any other type of swimming aid is not allowed.  Sunglasses, eyeglasses and goggles are not permitted.  No hats, water shoes, etc are allowed.  No jewelry is allowed.  Maximum weight of rider allowed is 250lbs.  Minimum height of rider is 36″.  Cutoffs or swim wear with exposed metal  objects are not allowed. Anyone under the influence of alcohol or drugs is not permitted on slides.  All rides must lay on their backs, feet first.  No doubles are allowed.

Check out of the campground is 11:00 AM, this includes the pool and the other areas of the campground. For information on how to stay after check-out time to enjoy the amenities, please click here.

If you are under the influence of alcohol, being in the pool area or water slides area is prohibited.

Rafts, tubes, and ball-playing are not allowed in the pool area but can be enjoyed in our lake.

Maximum Occupancy: All reservations are allowed up to four adults (individuals 18 and older) and up to 8 children (individuals under the age of 18).  Our base rate includes two adults and the first three children are free.  There is a fee for extra individuals.

If you are bringing an RV and you would like to put a small tent on your site as well, there is no extra fee applied.  However, if there are extra individuals, the standard fees apply.

Marijuana and other recreational drugs are illegal in the State of NH and prohibited to be used in or brought onto the park grounds.

Please do not wash RVs, cars, trucks or other vehicles at your space. We are on a well system that requires water to be monitored.

Bicycles are allowed to be ridden on the roads only.  Do not ride through unoccupied sites nor on any landscaping.  Gas-powered boats are not allowed on the lake.  ATV’s, power wheels, electric scooters or bikes, etc are not allowed to be ridden on campground roads.

All Gift Card sales are non-refundable.

You’re coming camping in nature. There are trees, bugs, animals, heat, cold, rain, sun, wind, pollen and a whole host of other natural phenomena that we can’t control. Use your best judgment on what to bring for a pleasurable camping experience. Be prepared and take into account our Cancellation and Change policies as you plan your trip.

Although we’re proud of the place we have created and think everyone will have a great time, we do reserve the right to refuse service to anyone and will not be responsible for accidents, injuries or loss of property of any kind. Keep your stuff secure, be aware of your environment, be a good steward of the forest. By making your reservation, you acknowledge and agree to these terms.

Reservations: For next year’s camping reservations,  please call our office for details at 603.788.4509

We typically do not allow one night stays, however, there are times when we have plenty of sites available or we can fit you in between reservations.  Call the office at 603.788.4509 and we can try to help you find a site for that one night.

We reserve the right to change your site if necessary.  It is rare but there can be an occasion of water or electrical issue on a site.  We would contact you ahead of time to let you know that we changed your site to a comparable site.

Alcohol:  When walking around grounds, all alcohol must be discreetly covered. Drunkenness will not be tolerated at any time. Do not drive any vehicles for any length of time or distance when you are under the influence of alcohol.

Lake Swimming, Boating and Fishing:  Fishing and swimming is permitted in the lake from dusk to dawn and done at your own risk. There is no lifeguard on duty at any time.

Our lake is a warm water lake. We have Perch, Pickerel, Sunfish, Bass, Bluegill and other warm-water species. We allow catch and release only. Please be responsible for your fishing equipment, tackle and fish caught.

Fishing is permitted only from our designated fishing dock. To obtain a fishing license for the day or longer, please visit the NH Fish and Game Department.

Peddle boats, canoes, and kayaks are available for rental. If you would like to bring your own small boat for fishing, we allow electric motors only. We do not have boat slips for you to dock your own boat so you will be required to keep it at your site when not in use.

PARENTS/GUARDIANS, whether it’s making sure the children in your party are back at their site by 10pm, off the beach and playground by dusk, not in the pool area without an adult present, and the other guidelines which are listed above and given to you upon check in,  it is you that is responsible for making sure these guidelines are followed by your children and not the responsibility of our staff.